In short
- Spatially turns a floor plan you upload into a furnished 3D home, made with the help of AI.
- Your plans stay yours. You let us process them only to build your homes and to run and improve Spatially.
- You may use the walkthroughs, renders and plans we make for your own projects and clients. Our software and furniture catalogue stay ours.
- The result is a visualisation for you to check. It is not a construction drawing or professional advice.
- You pay in credits. Credits you buy never expire, plans can be cancelled any month, and Dodo Payments handles payment.
Who we are and what these terms cover#
Spatially is run by Cognio AI Tech Pvt Ltd ("we", "us"). "Cognio Labs" is our studio name. We build Spatially in partnership with RJDL, an architecture and design practice.
These terms apply when you use www.spatially.pro, app.spatially.pro, view.spatially.pro, and any walkthrough or download we provide. By creating an account or using Spatially, you agree to them. Our Privacy Policy explains how we handle personal data. If you use Spatially for a business, you agree to these terms for that business too.
The service#
You upload a floor plan. Spatially prepares a clean plan, draws a furnished plan, lets you check the rooms and furniture, builds a 3D walkthrough, and can make photoreal photos and changes you ask for in plain words. You can share the walkthrough by link, embed it, or download it.
We are improving Spatially all the time, so features may change. We will not take away something you have already paid for without giving you a fair alternative or your credits back.
Your account#
- You sign in with Google or with a one-time link sent to your email. Keep access to that email safe; anyone who controls it can sign in as you.
- Give us a real email address and your real name.
- You must be 18 or older to use Spatially.
- You are responsible for what happens in your account. Tell us at hello@spatially.pro if you think someone else has used it.
Your content and the permission you give us#
"Your content" means the plans and files you upload, the details and instructions you type, your brand name and logo, and your corrections and feedback.
You keep all rights in your content. You give us permission to store, copy, process and change your content, and to send it to the service providers named in our Privacy Policy (including AI model providers), only as needed to:
- build, change, host and share your homes as you ask
- run, support, secure and fix Spatially
- test and improve Spatially, including by using your homes, your corrections and your ratings to measure and improve its accuracy and to tune the AI models that power it
We will not publish your plans, show them to other customers, or use your content in our marketing without asking you first. This permission ends when you delete the content or your account, except for copies we keep as our Privacy Policy describes.
You promise that you have the right to upload your content and to let us use it this way. If a plan was drawn by someone else, such as an architect or a developer, make sure you are allowed to use it.
What you may not upload or do#
Do not:
- upload anything you do not have the right to use, or that breaks someone's copyright, trademark or privacy
- upload anything illegal, harmful, hateful, sexual, or that contains malware
- upload personal data about other people that is not needed for the home (such as ID documents)
- use Spatially to mislead buyers or anyone else, for example by presenting a visualisation as a built or approved property
- try to get into accounts, files or systems that are not yours, overload the service, or get around our limits or credit charges
- copy, resell or take apart our software, our catalogue or the AI behind Spatially, or use Spatially to build a competing product
- scrape or collect data from Spatially by automated means
We may remove content or suspend an account that breaks these rules.
Who owns the results#
What you may do with the results. The walkthroughs, renders, furnished plans, photos and downloads that Spatially makes for you are yours to use for your own projects and for your clients. You can show them, send them, put them on your website or in listings, and use them in your sales and marketing.
What stays ours. We keep all rights in Spatially itself: our software, the 3D viewer, our designs and styles, our furniture catalogue and 3D models, and our brand. When you share or download a walkthrough, it includes parts of these. You may use them only as part of that walkthrough, not separately.
AI-made results may look like other designs, and the law on ownership of AI-made work is still settling. We cannot promise that no one else will have something similar.
Sharing and embeds#
- A home's share link works by default once the home is built. You control it with "Link is live" on the home's page.
- Anyone with the link can see the walkthrough, the furnished plan, the photos you share, the details on the welcome card (title, and client, site and architect if you entered them), and your brand. Your original upload is never shown.
- You are responsible for who you send the link to and for having your client's permission to share their details.
- You may embed a walkthrough on your own website and in your listings. Keep the Spatially credit that appears on it, unless your plan says otherwise.
- If you turn the link off or delete the home, the link and embeds stop working.
Credits, prices and taxes#
- Spatially works on credits. The app shows what each action costs (for example a home, another style, a change after the included ones, or a photoreal photo) before you confirm it.
- Prices are shown on our pricing page in Indian rupees and US dollars. Taxes such as GST are added at checkout.
- Dodo Payments sells Spatially to you as the merchant of record. You pay on Dodo's checkout page, and Dodo's own terms also apply to the payment.
- Credits have no cash value and cannot be transferred to another account.
- If an action fails on our side, we give back the credits it used.
- We may change prices or credit costs for the future. A change never affects credits you already have or an action you already confirmed. For a monthly plan, we will tell you before a price change applies to your next renewal.
Plans, renewals and cancellation#
- Credits you buy in a pack never expire.
- A monthly plan renews automatically every month and is charged by Dodo Payments until you cancel. Each month adds the plan's credits to your account.
- Plan credits refresh every month, and anything you don't use carries over for one more month.
- You can cancel a plan in any month, from your account, on Dodo's customer page. You will not be charged again. Your remaining credits stay usable until the end of the following month.
The true-to-plan guarantee and refunds#
Our pricing page states: "If the walkthrough doesn't match your plan, we fix it free. If we can't, you get your credits or your money back."
So, if a home cannot be built correctly from your plan, we will fix it, or return the credits it used, or refund the money for it. Write to hello@spatially.pro and tell us which home.
Other refunds, such as for an unused plan month or a pack you no longer want, are at our discretion. Write to us and we will look at each request fairly. Refunds are paid through Dodo Payments to the method you paid with. This does not take away any right to a refund you have under the law.
Early access free homes#
During early access, we give a limited number of free homes (35 in all). To get one, fill in the early access form and sign in with the same email. Each person can get one free home. A free home includes the same things as a paid home. We may end the offer at any time, and it has no cash value. We decide who qualifies, and we may refuse or withdraw a free home that was obtained unfairly, for example with several emails.
What the results are, and what they are not#
Spatially makes a visualisation from your plan with the help of AI. AI can misread a plan: a wall, a door, a size, a room's use or a piece of furniture can come out wrong.
- Check it. You are responsible for checking the clean plan, the rooms and the furniture, and the final walkthrough against your plan before you rely on it or show it to anyone.
- It is not a construction document. Do not use it to build, buy materials, or get approvals.
- It is not professional advice. It is not structural, engineering, building code, fire safety, accessibility or legal advice, and it is not vastu advice. Furniture, finishes and light are shown for illustration.
- For buyers. A walkthrough of a home that is not built yet is an illustration. It is not an offer, a specification or a promise of what will be delivered.
Third-party services#
Spatially uses other companies' services, such as Cloudflare, Vercel, AI model providers, Google sign-in, Resend and Dodo Payments. They are listed in our Privacy Policy. We are not responsible for their services, and their own terms apply where you deal with them directly, such as at Dodo's checkout.
Availability#
We work to keep Spatially running, but we cannot promise it will always be available or free of errors. We may pause it for maintenance or to fix problems. A home may take time to build, and a build can fail; if it fails on our side, we return the credits.
Your homes and share links stay available while your account is open and Spatially runs. If we ever decide to close Spatially, we will give you at least 30 days' notice so you can download your walkthroughs.
Liability#
As far as the law allows:
- Spatially is provided "as is". We do not promise that the results will be accurate, complete or fit for a particular purpose.
- We are not liable for indirect or consequential losses, such as lost profits, lost sales, lost data or damage to reputation.
- Our total liability to you for all claims in connection with Spatially is limited to the amount you paid us in the 12 months before the claim arose.
Nothing in these terms limits liability that the law does not allow us to limit, such as for fraud.
You agree to cover our reasonable losses if a claim is made against us because of content you uploaded or because you broke these terms.
Ending your use#
- You can stop using Spatially at any time. To delete your account, write to hello@spatially.pro. Unused credits are lost when an account is deleted, unless a refund applies as described above.
- We may suspend or close your account if you break these terms, misuse the service, or if the law requires it. Where we reasonably can, we will tell you first and give you a chance to download your work.
- If we close your account without a good reason under these terms, we will refund your unused paid credits.
Changes to these terms#
We may update these terms. We will change the date at the top. If a change matters, we will tell you by email or in the app before it takes effect. If you keep using Spatially after that, the new terms apply. If you do not agree, you can stop using Spatially and cancel your plan.
Governing law and disputes#
These terms are governed by the laws of India. If a dispute comes up, please write to us first and we will try to resolve it. If we cannot, the courts in India will have jurisdiction. If you are a consumer, you keep any right to bring a claim where the law of your country lets you.
Contact#
Write to hello@spatially.pro with any question about these terms.